ini188 Account & Payment FAQ

We at ini188 operate in jurisdictions where online gaming is permitted by local law. Our service is not available in jurisdictions where online wagering is prohibited. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other regions must verify that their local law permits access to ini188 before creating an account. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that their access and use comply with the laws of their own jurisdiction.

To create an account on ini188, you provide your username, email address, password, mobile number, and date of birth. After registration, we ask you to verify your identity by uploading a photo of your ID and a selfie. This is our KYC (Know Your Customer) process. We use this information to confirm your identity and prevent fraud. Once your documents are verified, your account is fully active and you can deposit and withdraw funds.

To request deletion of your personal data, contact our support team through the in-app help menu and state your request clearly. We will review your request and respond within standard review windows. Note that we may retain certain information as required by law or to resolve disputes. Your account balance and transaction history are retained for compliance purposes. If you wish to close your account entirely, you may do so through your account settings, and we will process your request according to our data retention policy.

We at ini188 do not charge fees on deposits or withdrawals. Any fees you see come from your bank or wallet provider, not from ini188. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer through mobile banking, local payment, online payment, or e-wallet, the amount credited to your ini188 wallet is the full amount you sent. Withdrawals are processed to the same payment method you used to deposit, and we do not deduct a fee from your withdrawal amount.

Deposit ranges vary by payment method. Each payment provider—mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment—has its own minimum and maximum limits. When you select a payment method during deposit, ini188 displays the range for that method. If you are unsure about limits for your chosen payment method, contact our support team or check your bank or wallet app for their transaction limits. We accept deposits at any amount within your payment provider's range.

Live-dealer tables on ini188 feature real dealers in HD studios running games like blackjack, roulette, baccarat, and Dragon Tiger. You see the dealer and other players on camera and interact in real time. Slots are automated games—Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways—where you spin reels and outcomes are determined by the game's algorithm. Both are available on ini188. Live-dealer tables require a stable internet connection for video streaming. Slots use less bandwidth and load quickly on mobile.

Promotion codes are entered in your account settings under the promotions or bonuses section. Open the app, go to your account menu, and look for a field labeled "Promo Code" or "Bonus Code." Paste the code and click apply. If the code is valid and you meet the eligibility requirements, the bonus will be credited to your account. If the code does not work, check that you have entered it correctly and that it has not expired. Contact our support team if you have questions about a specific promotion.

We at ini188 offer support through the in-app help menu. Open the app, tap the help or support icon, and describe your issue. Our support team will respond within standard review windows. For urgent issues—such as account security concerns or payment problems—contact support immediately rather than waiting. We are available to assist with account questions, payment issues, game rules, and technical problems. You can also reach support via email listed in the app footer.